My Bankruptcy School (“MBS,” “we,” “us,” or “our“) operates the website https://mybankruptcyschool.com (the “Site“) and provides online training courses, materials, and related services focused on Chapter 7 and Chapter 13 bankruptcy petition preparation for attorneys, paralegals, law firm personnel, and other legal professionals (collectively, the “Services“).
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, enroll in our courses, or otherwise interact with our Services. By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you (“Personal Information“). The categories and examples below are drawn from California Consumer Privacy Act (CCPA) definitions but apply more broadly.
Information You Provide Directly:
- Account and registration data: Name, email address, phone number, mailing address, professional title/affiliation (e.g., attorney or paralegal), firm name, and login credentials when you create an account or enroll in courses.
- Course-related information: Payment details (processed by third-party providers), progress in courses, quiz/test responses, certificates, and communications with instructors or support.
- Other communications: Inquiries, feedback, support requests, or forum posts.
Information Collected Automatically:
- Usage and device data: IP address, browser type, operating system, device identifiers, access times, pages viewed, and referral URLs.
- Cookies and tracking technologies: We use cookies, web beacons, pixels, and similar technologies to enhance functionality, analyze usage, and personalize your experience. See our Cookie Policy section below.
- Analytics data: Information on how you interact with the Site and courses (e.g., time spent on pages, completion rates).
Information from Third Parties:
- Payment processors or authentication services (e.g., if you log in via a third-party account).
- Business partners or referrers (limited professional or contact data).
We do not knowingly collect Personal Information from children under 18. Our Services are intended for adult legal professionals.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the Services, including delivering courses, tracking progress, issuing certificates, and processing payments.
- To create and manage your account and communicate with you (e.g., updates, support, administrative notices).
- For marketing and promotions: Send emails about new courses, webinars, or offers (you may opt out at any time).
- Analytics, research, and personalization: Understand usage patterns, improve content, and tailor recommendations.
- Security and fraud prevention: Protect against unauthorized access, monitor for misuse, and ensure compliance with legal obligations.
- Legal compliance: Respond to subpoenas, court orders, or regulatory requirements.
3. How We Share Your Information
We do not sell your Personal Information as defined under the CCPA.
We may share information in these circumstances:
- With service providers: Third-party vendors who perform services on our behalf (e.g., hosting providers, payment processors like Stripe or PayPal, email services, analytics tools like Google Analytics). These providers are contractually obligated to protect your data.
- For legal reasons: When required by law, to protect rights/safety, or in response to legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
- With your consent: Or as otherwise disclosed at the time of collection.
We do not share sensitive professional or payment data with unaffiliated third parties for their marketing purposes.
4. Cookies and Tracking Technologies
We use essential cookies for Site functionality (e.g., remembering login), performance cookies for analytics, and functional cookies for preferences. You can manage cookie preferences through your browser settings. Note that disabling cookies may limit functionality.
We may use Google Analytics or similar tools. For more information on opting out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information (e.g., encryption for transmissions, access controls). However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your Personal Information as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Course enrollment and certificate records may be kept longer for professional or regulatory reasons.
7. Your Rights and Choices
Depending on your location, you may have rights regarding your Personal Information:
- Access / Know: Request details about the categories and specific pieces of Personal Information we have collected.
- Deletion: Request deletion of your Personal Information (subject to exceptions, such as legal or transactional needs).
- Opt-Out of Sale/Sharing: We do not sell data, but you may opt out of certain sharing for targeted advertising.
- Correction: Request correction of inaccurate data.
- Opt-Out of Marketing: Unsubscribe from promotional emails via the link in each email or by contacting us.
- Non-Discrimination: We will not discriminate against you for exercising these rights.
For California Residents (CCPA/CPRA): You may submit verified requests twice per 12-month period. We use the contact information below to verify requests.
For EU/UK/EEA Residents (GDPR): You may have additional rights to object to processing, request portability, or withdraw consent. Our legal basis for processing includes contract performance, legitimate interests, and consent where applicable.
To exercise rights, email us at the address below. We will respond within the legally required timeframe (typically 30-45 days).
8. International Transfers
If you access the Site from outside the United States, your information may be transferred to and processed in the U.S. We use appropriate safeguards for such transfers.
9. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on the Site and updating the effective date. Your continued use constitutes acceptance of the changes.
11. Contact Us
For questions, requests, or concerns about this Privacy Policy, contact:
My Bankruptcy School Attn: Privacy Officer [Insert physical address if available, e.g., Indianapolis, IN area] Email: [Insert your privacy/contact email, kelly@mybankruptcyschool.com
Disclaimer: This is a general template drafted based on standard practices for an online education platform. It is not legal advice and may not fully comply with all applicable laws in your jurisdiction (such as CCPA, GDPR, or state-specific requirements). We strongly recommend that you have this reviewed and customized by a qualified attorney familiar with privacy law before publishing it on your website. You should also add a separate Terms of Service if you do not already have one.